To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge. If your tracking information states that your package was delivered and you have not received it. You must address this with your postal service. The Ganeon does not hold any responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
flat rate shipping: We offer Free shipping to USA
|Shipping Country||Estimated delivery time||Price|
|USA||10 to 12 business days||Free shipping|
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at contact@Ganeon.com with your name and order number, and we will look into it for you.
To track your order please click here
DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
Mailing address : 651 W 7rd St, Long Beach, CA 80702, États-Unis
Email address : contact@Ganeon.com